About Us

Who we are

How we do what we do, and why

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Established in 2005

Dot Calm has been helping individuals and businesses with their technology needs for over a decade. We’ve had the pleasure of working with companies like McDonald’s, WalMart, The US Army Corps of Engineers and The Diocese of New Orleans.

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A Culture of Excellence

Active listening, Paying attention to detail, and being well versed in the vast field of technology give us a slight edge over other I.T. companies. Our desire for being knowledgeable, professional and providing service with accuracy over speed is the foundation of our culture of excellence.

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Relationship Based I.T. Company

You’re so much more than a number. There is no “one size fits all” solution.  How many kids do you have? Do you have any pets? Are you a smoker? These questions may seem as if they don’t pertain to any technology service, but in fact, they do. Who you are and how you use technology matters and is different for each client.

Certification. Education. Innovation.

We take pride in the work that we do. Our technicians have a variety of certifications ranging from the basic CompTIA A+ Certification to brand specific certifications for Dell, HP, and others. In addition, our technology team has over 30 years combined experience in the field.

 

Education also plays a key role in our success. As new technology is made available, our research aligns with our passion in understanding the function of that technology and how user friendly it is. Through extensive training and as much hands on experience is made available to us, we can now answer questions and make recommendations specific to our client’s needs.

2517
Number of Clients
776
2017 Tickets Resolved (and counting)
4.9
Average Online Rating (out of 5 stars)
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Founder, CEO
Claude Louis

Our fearless leader! Kind of a big deal, this guy. Sharp, witty, and master of presence repair. A Visionary in the making who knows a lot about a little bit and a little bit about a lot.

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Office Manager
Setarah Washington

Intelligent, vibrant, efficient. Setarah does a tremendous job keeping Dot Calm afloat. She manages the office and Claude's semi-boss. Luckily she's been taken off the market.

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Technologist
Lance Bertrand

NOLA born and raised. For more than 10 years, Lance has been keeping up with technology and, while on his second tour with Dot Calm, is here to make a difference with technology and the community we serve. Go Lance!

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Office Assistant
Char'Tre ``Tree`` Steward

Tree! We're so happy to have this sunflower loving, purpose filled ball of energy! With a background in Journalism and Africana studies, Char'Tre is in pursuit of her Masters in Communications and has graciously allowed Dot Calm to be a means to a way.

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CFO
Claudia Dixon

Claudia is more personality than a CFO needs and crazy enough to keep track of our finances. ``You don't know what you don't know`` is something she reminds us of often--and she's only been wrong once in her entire life. Also the owner of J Beck Accounting, her super power, among other things, is to make sure we maintain profitability.

Honore Muyaka

Chief. Graphics. Officer. If it's not an actual title, it is now. Owner of INKredible Graphics,<br /> Honore does an amazing job at keeping us looking good online and on paper. From our social media presence to our marketing materials, this guy brings raw talent and creativity in the way an artists bring industry changing tactics to totally change the game. We're lucky to have him available to us and to our clients.

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Bernard Smith

Oh Bernard. He doesn't actually work here. As a matter of fact, we don't even know who he is. This is just a placeholder for our next awesome team member. Could that be you?

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Temp
Bernard Smith

Oh Bernard. He doesn't actually work here. As a matter of fact, we don't even know who he is. This is just a placeholder for our next awesome team member. Could that be you?

What Are You Waiting For? Call Dot Calm Today!

Our technology experts are ready to help, regardless of the size or complexity of your I.T. needs